Implementing Standard Operating Procedures (SOPs)
Deliver excellence with EXPRO’s service SOPs, covering every step from vehicle reception to delivery, resulting customer experience.
Marketing & Branding
Empowering partners with strategic marketing and branding solutions to enhance visibility, drive growth, and build lasting trust and reputation
Manpower
Assisting franchises hire, train, and upskill manpower to build skilled teams and deliver exceptional customer service.
Garage Management System & CRM
An integrated GMS and CRM records transactions, manages inventory, automates workflows and reminders, and provides data-driven insights for meaningful customer engagement and operational excellence.
Cashless Insurance Tie-Ups
Through strategic tie ups with insurance companies, We offer cashless to the customer, making quality car care faster, efficient, and cost-effective.
Aggregator Tie-Ups
Partnering with aggregators to increase car inflow by connecting to more customers and boosting service demand
Spare Parts Supplies
Strategically sourced high-quality, trusted parts with competitive margins and timely supply to enhance franchise efficiency and customer satisfaction
Extended Warranty
Extended warranties help retain customers while reducing new customer acquisition costs by building loyalty and offering long-term value
Value Added Services (VAS)
Offering value-added services attract more customers and enhance workshop offerings and revenue
Road Side Assistance (RSA)
Road-side assistance enhances offerings, boosts customer retention, ensures reliability, and elevates overall customer satisfaction
Dedicated Expert Support
Leveraging our industry expertise, we empower franchises with strategic support for superior performance and sustained progress and growth.
Customer Connect Center
EXPRO delivers top-tier customer engagement by managing social media campaigns, leads, workflow communications, service follow-ups, and repair reminders, ensuring standardized communication and satisfaction